Utility Networks Partnership - Priority Register

Published: 07 July 2020

If you or any of your family or friends need a little extra help due to particular health issues, please make sure you’re signed up to your utility company's Priority Services Register. By letting them know about your needs and circumstances, they can do their best to support you.  You can also sign someone up on their behalf if they don’t have access to the internet.

If you’re self-isolating and you’re worried about what you’d do if your water, gas or electricity supply was interrupted, please get in touch and they'll do their best to help. If you’re otherwise healthy and don’t normally need extra support, there’s no need to join the Priority Services Register.

A link to the South East Water Priority Register can be found by clicking HERE.

Ofgem has more advice about signing up for your utility company's priority register - CLICK HERE for more information. 

PLEASE NOTE THAT YOU NEED TO SIGN UP WITH EACH SEPARATE COMPANY FOR YOUR WATER/GAS/ELECTRICITY SUPPLY'S PRIORITY REGISTER.